Why Are Customers Review Important In Marketing?

**subasan** · 09-26-2018, 10:37 AM

Customer Review is an important factor which helps businesses to focus on their products in detail. This gives a clear picture about the pros and cons. The companies can focus on delivering a better product or can rectify their mistakes.

There is an direct connection between the consumer and the manufacturers/producers. These companies can know their customers need and act accordingly. For ex. eCommerce company - Amazon which values its customers and their feedback. Thus they are the no.1 company in their domain. A company which respects their customers will lead the market. Moreover, all industries needs customers and their reviews matter the most. Customers can turn the companies upside down.

**Moana** · 09-26-2018, 01:29 PM

Originally Posted by subasan

Customer Review is an important factor which helps businesses to focus on their products in detail. This gives a clear picture about the pros and cons. The companies can focus on delivering a better product or can rectify their mistakes.

There is an direct connection between the consumer and the manufacturers/producers. These companies can know their customers need and act accordingly. For ex. eCommerce company - Amazon which values its customers and their feedback. Thus they are the no.1 company in their domain. A company which respects their customers will lead the market. Moreover, all industries needs customers and their reviews matter the most. Customers can turn the companies upside down.

That was truly an amazing, real informative explanation. Could you tell me some strategies that could be used to gain a customer's good review?