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Thread: Have you angry customers on your business ;how we handled them .

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    Wink Have you angry customers on your business ;how we handled them .

    Hi everyone ,


    Customer get rude or angry for variety of reasons -some justified ,some not .but since you're in business to serve your customers ,
    you will likely encounter rude or angry individuals at one another .


    Guys share some best tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction.



    Thank You !

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    Quote Originally Posted by Wondergirl View Post
    Hi everyone ,


    Customer get rude or angry for variety of reasons -some justified ,some not .but since you're in business to serve your customers ,
    you will likely encounter rude or angry individuals at one another .


    Guys share some best tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction.



    Than You !

    The best way to handle an angry customer is to talk to them kindly no matter how far they are going!
    Your Last Mistake Is Your Best Teacher

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    Quote Originally Posted by Shivani View Post
    The best way to handle an angry customer is to talk to them kindly no matter how far they are going!
    hi shivani,

    Why you are thinking "kindly talk to them " only one way is best for handled with angry customers .

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    Quote Originally Posted by Wondergirl View Post
    Hi everyone ,


    Customer get rude or angry for variety of reasons -some justified ,some not .but since you're in business to serve your customers ,
    you will likely encounter rude or angry individuals at one another .


    Guys share some best tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction.



    Thank You !
    When a customer is angry, first thing you should remain calm and listen to them carefully then apologize to them for the inconvenience, Finally give them a right solution. I think this a is the right way to handle a angry customers. Most importantly we should take it anything personal when a customer talking angrily.
    You're not going to master the rest of your life in one day. Don't stress. Master the day. Make this a daily reminder.

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