Empathy-based marketing is about walking in your customer's shoes to understand their experience, needs, wants, and desires that can better help you provide what they want. Simply saying empathy marketing is about providing your customers with what they want by understanding what motivates them. So here are some benefits of empathy marketing.

1. Increase your business sales, loyalty, and referrals
2. Accelerated productivity and innovation within your firm
3. Give your brand a greater competitive advantage and market value
4. Expand your audience engagement and collaboration with your brand.