10 Effective Steps to Manage a PR or Social Media Crisis.

In this social media era, it's really important to have a social media crisis management plan in place for your business. The various sensitivities around the current COVID-19 situation, an ill-timed or poorly worded social media post can cause big trouble to your business and its reputation. Considering the present situation, Meltwater team list down the 10 steps to manage a PR or social media crisis. Have look at it below.

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