Insights into the Consumer Expectations From Brands on Social Media

Sprout Social recently shared an insight report that looks at the consumer's key expectations from brands on social media. You can take a look into those consumer's key expectations in the below graphic.

https://i.imgur.com/ULPwzxp.png

https://i.imgur.com/ryhLfAm.png

https://i.imgur.com/4PEME97.png

https://i.imgur.com/OyDnrqa.png

Customer want to increase your brand awareness through social media. This post is can prove to be helpful to improve social media marketing.