Quote Originally Posted by Wondergirl View Post
Hi everyone ,


Customer get rude or angry for variety of reasons -some justified ,some not .but since you're in business to serve your customers ,
you will likely encounter rude or angry individuals at one another .


Guys share some best tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction.



Thank You !
When a customer is angry, first thing you should remain calm and listen to them carefully then apologize to them for the inconvenience, Finally give them a right solution. I think this a is the right way to handle a angry customers. Most importantly we should take it anything personal when a customer talking angrily.