Originally Posted by Wondergirl
Hi everyone ,
Customer get rude or angry for variety of reasons -some justified ,some not .but since you're in business to serve your customers ,
you will likely encounter rude or angry individuals at one another .
Guys share some best tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction.
Than You !
The best way to handle an angry customer is to talk to them kindly no matter how far they are going!
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in Sri Lanka
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