Quote Originally Posted by Beacon View Post
You have two options!
1) Contact your server provider via support ticket and ask them available backup snapshots and choose the right one and tell them to restore.
2) You can DIY check this tutorial https://www.youtube.com/watch?v=h2YHZaBXRN0
Thanks for the response and shared a video, but we have one more option to transfer the backup files through FTP know? I want to restore the backup without server supporter, I think we can move the backup files on our root and we need to rename the old files and move on the backup our root. Can you please give me the clarification about this option please?